FAQ
GOT QUESTIONS?
What is Epic Escape Game?
Epic Escape Game is a live interactive adventure experience designed for friends, families, coworkers, and players of all skill levels. Your team will enter a themed room filled with hidden clues, puzzles, and challenges, and you’ll have 60 minutes to work together and complete your mission before time runs out.
Whether you’re escaping an ancient tomb, solving a mystery, surviving a haunted house, or stopping a rogue AI, every room is a unique adventure that tests teamwork, communication, and problem-solving in a fun and immersive environment.
How do I book a game?
Booking your adventure is easy! Simply click the “Book Now” button to view available rooms, dates, and times. Choose your experience, reserve your spots, and get ready for your mission. If you have any trouble booking online or need assistance with large groups, private events, or special requests, please contact us directly and our team will be happy to help. Contact us via email: greenwoodvillage@epicescapegame.com or phone (303) 284-9610 for more details!
What are your hours?
Epic Escape Game Hours
Monday: 1:00 PM – 9:30 PM
Tuesday: Closed (Special appointments available by request)
Wednesday: 1:00 PM – 9:30 PM
Thursday: 1:00 PM – 9:30 PM
Friday: 1:00 PM – 9:30 PM
Saturday: 10:00 AM – 9:30 PM
Sunday: 10:00 AM – 9:30 PM
For special events, private bookings, school groups, or corporate experiences outside normal hours, please contact us directly. Contact us via email: greenwoodvillage@epicescapegame.com or phone (303) 284-9610 for more details!
How much do your games cost?
All of our escape rooms are always private experiences, meaning your group will never be paired with strangers.
Pricing
1–2 Players: $38 per person
3–4 Players: $35 per person
5+ Players: $33 per person
Party Room Rental Pricing
$50 for the first 2 hours $25 for each additional hour Here’s a
10% OFF code for reading through the FAQ’s: EPIC-FAQ10
How do I pay?
We accept credit card payment securely online during booking or over the phone with one of our team members. We accept cash and credit card in person.
If you have questions about group payments, corporate bookings, or special event reservations, feel free to contact us directly for assistance. Contact us via email: greenwoodvillage@epicescapegame.com or phone (303) 284-9610 for more details!
Can I book with my friends?
Absolutely! Only one ticket is required to reserve your game and lock in your preferred date and time. The rest of your group can pay individually when they arrive or call ahead to pay over the phone before the game.
All of our rooms are private experiences, so your group will always play together.
Is the room really going to be locked?
Our games are designed to be immersive, but your safety and comfort always come first. Some experiences may involve closed or secured doors as part of the mission, while others are completely mission-based without locking you in.
All rooms are equipped with emergency exits and you are free to leave the game at any time if needed. Our team is always monitoring the experience to ensure everyone has a safe and enjoyable adventure.
How long is each game?
How many people do I need to bring to participate or can I go alone?
Most of our escape rooms require a minimum of 2 players and can accommodate up to 8 players, depending on the room. Maximum group sizes are listed in each room’s description. While our games are designed for teamwork and collaboration, select rooms may allow single-player bookings on weekdays based on availability. If you’re interested in a solo experience, please contact us directly for options.
So grab your family, friends, coworkers—or your smartest puzzle-solving crew—and get ready for an epic adventure!
What if I have more than people in my party than what the room accommodates?
If your group is larger than a single room can accommodate, we can split your party into multiple rooms so everyone can still participate at the same time whenever possible.
Large groups, corporate events, birthday parties, and school groups are always welcome! If you need help organizing your group, feel free to contact us and we’ll help plan the best experience for everyone. Contact us via email: greenwoodvillage@epicescapegame.com or phone (303) 284-9610 for more details!
Can you accommodate large parties or corporate events?
Absolutely! We regularly host large groups, including corporate events, team-building experiences, birthday parties, school groups, and private celebrations.
For larger parties, we can divide your group across multiple rooms and help coordinate your experience. We also offer options for private event space rentals and full facility buyouts for special occasions. If you’re planning a large event or would like a custom quote, please contact us directly and our team will be happy to help create an unforgettable experience for your group. Contact us via email: greenwoodvillage@epicescapegame.com or phone (303) 284-9610 for more details!
Will there be other people in the room with us?
Nope! All of our escape room experiences are completely private. You’ll only play with the friends, family, coworkers, or guests you book with—never strangers.
Your team gets the full experience to yourselves so you can focus on solving puzzles, completing the mission, and having fun together.
Is it possible to just play with my friends?
Absolutely! All of our escape room bookings are completely private, so your group will never be paired with strangers. Whether you’re playing with friends, family, coworkers, or teammates, the experience will be reserved exclusively for your group.
Can I cancel or reschedule?
All bookings are non-refundable. However, if you contact us at least 24 hours before your scheduled game time, we’ll be happy to help reschedule your booking for a future available date and time.
For assistance with rescheduling, please contact us directly as soon as possible. Contact us via email: greenwoodvillage@epicescapegame.com or phone (303) 284-9610 for more details!
Is there an age restriction?
There is no strict age restriction for our escape rooms, and we welcome players of all ages. However, children ages 15 and under must be accompanied by a paid adult during the experience. Due to the complexity of some puzzles and themes, we generally recommend most rooms for ages 12 and up. That said, many families bring younger children and still have an amazing time working together as a team.
For younger players or first-time adventurers, we especially recommend The Teddy Bear Workshop, which offers a family-friendly experience designed for kids and adults to enjoy together.